Conversational AI in e-commerce: Four use cases With the power of NLP and conversational AI, you can now train an AI sales closer for your eCommerce site that interacts with customers following your exact brand guidelines. Every time a customer visits your eCommerce site, interacts with your brand on social, or sends an SMS or […]
Category: Artificial intelligence (AI)
Natural Language Q&A NLP Chatbot
What is Natural Language Processing NLP Chatbots?- Freshworks It can provide a new first line of support, supplement support during peak periods, or offload tedious repetitive questions so human agents can focus on more complex issues. Chatbots can help reduce the number of users requiring human assistance, helping businesses more efficient scale up staff to […]